Responsible Gaming

Our approach to safer gambling

Responsible gaming means making informed decisions about whether, when and how you gamble. It includes understanding the risks, keeping gambling within your budget and recognising when a break or additional support may be appropriate. Slots Jackpot Casino provides this information so players can consider their gambling habits and make choices that suit their circumstances.

Gambling outcomes are determined by chance. Past results do not guarantee future results, and no strategy can ensure a win. You should never gamble more than you can comfortably afford to lose, chase losses or treat gambling as a source of income. If you are experiencing financial, personal or emotional difficulties, gambling may increase those pressures rather than resolve them.

Before using an online gambling service in Australia, make sure you understand the legal requirements that apply to you and that you meet the applicable minimum age. You should also consider whether online gambling is suitable for your personal situation. If you are unsure, choosing not to gamble is always an appropriate option.

Practical principles

• Gamble for entertainment, not as a way to earn money or recover losses.
• Set a budget before you play and avoid exceeding it.
• Set a time limit and take regular breaks away from the screen.
• Do not gamble when you are upset, tired, under the influence of alcohol or affected by other substances.
• Keep gambling separate from essential household spending and financial commitments.
• Never borrow money or use credit to continue gambling.
• Remember that every game has its own rules, probabilities and risks.

Set limits before you play

Planning your gambling in advance can help you remain in control. Consider the amount of money and time you are prepared to spend before opening a game or placing a bet. A limit is most useful when it is realistic, agreed in advance and treated as a firm boundary rather than a target to reach.

Depending on the features available through your account, you may be able to set or request controls for deposits, spending, session time or other gambling activity. These controls are designed to support your decisions, but they are not a substitute for personal judgement or professional advice. Read the information shown when selecting a limit so that you understand how it operates and when any change may take effect.

Helpful account controls may include

• Deposit limits that restrict the amount you can add over a selected period.
• Loss or spending limits that help you manage the amount used for gambling.
• Session reminders or time limits that encourage regular breaks.
• Temporary account breaks for a chosen period.
• Self-exclusion, which prevents access to gambling services for a selected period or until a further process is completed.
• Account closure where continuing to gamble is no longer suitable.

If you have reached a limit, taken a break or requested self-exclusion, do not try to work around the control by opening another account or using another person's account. Account access is personal, and sharing account details can create security, privacy and responsible gambling risks. If a control is not working as you expected, stop gambling and use the available support or account assistance process.

Recognising when gambling may be a problem

Problem gambling can affect anyone, regardless of age, income, experience or previous habits. It may develop gradually, and a person may not recognise the impact until gambling has affected their finances, relationships, work, study or wellbeing. Asking yourself honest questions can help you identify a concern early.

Possible warning signs

• You spend more time or money gambling than you originally intended.
• You increase the amount you gamble to achieve the same excitement.
• You try to win back money after a loss or continue playing when you planned to stop.
• You feel restless, irritable or preoccupied when you are not gambling.
• You hide your gambling, minimise it or give misleading information about it.
• You borrow money, sell possessions or use funds intended for bills and essentials.
• You miss work, study, family commitments or social activities because of gambling.
• You feel guilt, shame, anxiety or distress after gambling but continue to do it.
• You have tried to cut down, stop or take a break without being able to do so.
• Gambling is affecting your relationships, sleep, health or general wellbeing.

One warning sign can be enough reason to pause and review your gambling. You do not need to wait for a serious financial loss or personal crisis before seeking help. Speaking with someone you trust and using an independent support service can make it easier to understand what is happening and decide what to do next.

If gambling is causing immediate financial, emotional or personal risk, stop gambling and seek urgent assistance from an appropriate emergency or health service in your area. If you feel unsafe or are thinking about harming yourself, contact emergency support immediately.

Taking a break or self-excluding

A temporary break can be useful when you want time away from gambling, while self-exclusion is a stronger step for people who want to prevent themselves from accessing gambling services. Choose the option that best reflects your needs. If you are unsure which option is appropriate, consider taking the stronger step and seeking independent advice.

You can review the responsible gaming or account settings available to you and follow the instructions for a break, limit or self-exclusion. Where a request requires assistance, use the support channel made available through the service. You may be asked to confirm your identity or provide information needed to apply the control correctly. Do not continue gambling while your request is being considered.

During a break or self-exclusion period, do not create a new account, use another person's account or ask another person to gamble on your behalf. These actions can undermine the purpose of the control and may breach the applicable account terms. Keep your login details private and ask people close to you to support your decision by not providing access to their accounts or funds.

A self-exclusion request may have conditions about its length, review or ending. Read the information provided before confirming your request. A request to end or change a control may not take effect immediately, and some controls may remain in place for the selected period. The safest approach is to treat a self-exclusion as a firm commitment to stop gambling for the full period.

Steps that can support a break

1. Stop playing and do not attempt to recover recent losses.
2. Apply a time-out, limit, self-exclusion or account closure control.
3. Remove saved payment details and reduce access to gambling websites or applications where practical.
4. Tell a trusted friend, partner or family member that you are taking a break.
5. Arrange independent financial, health or gambling support if you are concerned about your behaviour.
6. Plan other activities for the times when you would usually gamble.

Getting support and further information

You do not have to manage a gambling concern alone. Independent gambling support services in Australia can provide confidential information, counselling and practical guidance for people who gamble and for their families or friends. Support may be available online, by telephone, in person or through local health and community services, depending on where you live.

You can also speak with a general practitioner, qualified counsellor, financial counsellor or mental health professional. A trusted person may help you set boundaries, review finances, apply account controls and stay accountable. If you are supporting someone else, remember that you can seek help for yourself as well.

When looking for assistance, choose an independent and recognised service operating in your Australian state or territory. Information may also be available through government health, community or gambling-help resources. Slots Jackpot Casino does not replace professional advice, and contacting an independent service is often the best first step when gambling is affecting your wellbeing or finances.

Before continuing to gamble, ask yourself

• Can I afford the amount I plan to spend without affecting bills, savings or other responsibilities?
• Am I gambling because I want entertainment, or because I feel pressure to win money?
• Can I stop when I reach my planned time or spending limit?
• Have I been honest with myself and others about how much I gamble?
• Would I be comfortable if someone close to me knew about my gambling today?
• Would taking a break or speaking with an independent service be a sensible choice?

Responsible gaming is an ongoing process. Review your limits regularly, pay attention to changes in your mood or circumstances and act early if gambling becomes difficult to manage. If you cannot keep gambling within your chosen boundaries, stop using the service, apply the strongest available account control and seek independent support. Your health, financial security and relationships should always come before gambling.