Privacy Policy

Information we may collect

Slots Jackpot Casino may handle information that identifies you, relates to your account or is connected with your use of the website. The information collected will depend on the services you use, the choices you make and the checks that may be required before or during account activity. We aim to collect information that is reasonably needed to operate the website, provide support, protect players and meet applicable obligations.

Account and identity information

• Account details, such as your name, date of birth, username, password, contact details and communication preferences.
• Information used to confirm identity, age, eligibility or account ownership, including verification documents and information contained in those documents.
• Information you provide when you contact support, report a problem, make a complaint or otherwise communicate with the website.

Payment and activity information

• Payment details and payment-related information needed to process deposits, withdrawals, refunds or other account transactions. Payment providers may also handle information under their own privacy policies.
• Transaction records, account balances, gaming activity, requests, preferences and information about interactions with the website.
• Information used to identify unusual activity, prevent fraud, protect accounts and support responsible use of gambling services.

Device and website information

When you visit or use the website, technical information may be collected from your device or browser. This can include an internet protocol address, device type, browser type, operating system, language, time zone, general location information, pages visited, access times, referral information and error or performance data. We may also use cookies and similar technologies to remember settings, maintain sessions, understand website use and help improve security and functionality.

How we use information

Personal information may be used for the purposes for which it was provided and for related purposes that are reasonably expected when you use an online casino website. These purposes can include creating and administering your account, providing requested services, processing account activity and responding to enquiries.

• To open, maintain and manage your account, including confirming account details and helping you access the website.
• To complete age, identity and other verification checks, including reviewing verification documents where required.
• To process payments and transactions, keep accurate financial records and investigate payment issues.
• To detect, prevent and investigate fraud, money laundering, account misuse, collusion, security incidents and other unlawful or harmful activity.
• To provide customer support, handle complaints, resolve disputes and communicate about your account, transactions or website services.
• To send service messages, security notices and other communications needed to operate or protect your account.
• To understand how the website is used, maintain its technical performance, troubleshoot faults and improve its content, features and user experience.
• To meet applicable legal, regulatory, court, tax, accounting and responsible gambling obligations, including obligations to keep records.
• To protect the rights, property, safety and security of players, the website, service providers and other people.

Where marketing communications are sent, they may be based on your communication preferences or consent where consent is required. You can withdraw consent to marketing at any time by using the available unsubscribe option or by contacting support@slotsjackpotcasino.click. Withdrawing marketing consent does not affect service messages that are necessary for your account, transactions, security or legal obligations.

Information may be used in an aggregated or de-identified form for reporting, analysis, security and service improvement. Information will not be used for an unrelated purpose unless permitted or required by applicable law, or where you have otherwise been informed and any required permission has been obtained.

Cookies, sharing, security and retention

Cookies and similar technologies

Cookies are small files or similar technologies stored on your device when you use a website. Some are needed for core functions, such as keeping you signed in, maintaining security or remembering choices. Others may help measure website performance, understand general usage or support relevant communications. Cookie availability and behaviour can vary depending on your browser, device and settings. You can manage, block or delete cookies through your browser settings. If you disable certain cookies, some website functions may not operate as intended.

When information may be shared

Information may be shared where it is reasonably necessary to provide services, process transactions, verify an account, prevent fraud, maintain the website, provide support or comply with applicable obligations. This may include sharing relevant information with payment providers, identity and verification services, technology providers, security providers, professional advisers and other service providers that assist with website operations. Those providers should receive information appropriate to the service they perform and may handle it under their own terms or privacy notices.

Information may also be disclosed where required or permitted by law, for example in response to a lawful request, court process, investigation or request from an authorised public body. It may be shared when needed to protect safety, prevent serious misuse, investigate suspected unlawful conduct or enforce applicable terms. We do not provide more information than is reasonably required for the relevant purpose where it is practicable to limit the disclosure.

Security and retention

Reasonable administrative, technical and organisational measures may be used to help protect information against unauthorised access, loss, misuse, alteration or disclosure. No website, transmission method or electronic storage system can be guaranteed to be completely secure. You should keep your account credentials confidential, use a secure device and contact support promptly if you believe your account or information may have been compromised.

Information is kept for as long as it is reasonably needed for the purposes described in this policy, to manage an ongoing relationship, resolve issues, protect the website and users, or meet applicable obligations. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. Once information is no longer needed, it may be securely deleted, destroyed or de-identified, subject to technical, legal and operational requirements.

Your privacy rights and how to contact us

Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These rights are not always absolute, and a request may need to be assessed against identity, security, legal, record-keeping and other relevant requirements.

• Access: you may ask for access to personal information held about you and, where appropriate, an explanation of how it is being used.
• Correction: you may ask for inaccurate, incomplete or out-of-date information to be corrected or updated.
• Deletion: you may ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained by law or for legitimate security, dispute or transaction purposes.
• Marketing consent: you may withdraw consent to marketing communications at any time. You can also use an unsubscribe function included in a marketing message where one is available.

To exercise your data rights, ask a privacy question or make a request about your personal information, contact support@slotsjackpotcasino.click. Please provide enough information for your request to be understood and for account ownership to be checked. We may ask for reasonable information to verify your identity before providing access, making a correction or taking another action. This helps protect your information from unauthorised requests.

We will consider privacy requests within a reasonable timeframe and may explain if more information is needed, if an exception applies or if a requested action cannot be completed. If information is corrected, we may take reasonable steps to update relevant records. If you have a concern about how your information has been handled, contacting support@slotsjackpotcasino.click is the first step so the issue can be reviewed.

This policy may be updated from time to time to reflect changes in website features, information handling practices or applicable requirements. The current version published on the website applies to information handled under this policy. You should review this page periodically for changes. Continuing to use the website after an update may indicate that you have read the revised policy.